We help businesses
increase their profits, by reducing their people costs.
Our clients hire better, fire less, manage better,
and retain top performers.
We offer measures that improve:
• Selection of honest, hard-working
employees, who show up for work, avoid substance
abuse, and are less often absent or tardy.
• Performance of sales people
and their departments, based on unique characteristics
of the employer's sales situations.
• Placement, promotion, and coaching
information for the job. Selection, performance
improvement, succession planning, and career development.
• Motivation and retention
of existing employees, and make managers and coaches
• Team functioning and balance,
construction of teams that work
• Customer service performance,
whether in a formally designated service department,
or throughout the company ranks.
• Performance of all levels of management
and executive performance, based on cycles of assessment
followed by interactive, targeted education, all delivered
• Call center performance,
both incoming and outgoing.
All of our tools are scientifically designed and validated,
and we can customize most of the measures to reflect
the needs and values of individual job settings in
Each assessment has been tested to ensure compliance
with EEOC and Department of Labor standards; use of
our tools and objective standards provides a positive
defense against claims of discrimination.
The assessment results are available almost instantaneously!
Results are presented in business language, and do
not require further professional interpretation. Their
use will speed, not slow your selection process, and
employee time is not wasted supervising assessments.
These measures are not expensive-individual
assessments range from $15 to $350, depending on the
measure and the volume of usage. The customizing is
In our initial discussion we are armed with an impressive
array of business information tools, but mostly in
the dark about your unique business, its structure,
people, and challenges. Our primary mission, in that
first discussion, is to learn those things from the
best of all possible sources, you!
Once we are confident that we understand what you
have told us, we are likely to make one or more recommendations
that will allow you try our tools, experience the
benefits, and accomplish this without spending a large
sum of money! Experience has taught us that, if we
understand your business and goals, make careful and
conservative recommendations, and ensure that you
use the recommended tools properly, you will experience
As your business improves its people and performance,
the development of a long-term client relationship
is a natural outgrowth of excellent service and delivery
on promises. All of our tools have built-in tracking
capabilities, so that the record of what you accomplish
in their use is clear and precise.
Ultimately, our tools and services never cost your
business a cent! If we fail to produce benefits that
exceed the cost of our services, we fail in the worst
way. To date, we have never experienced that failure.
Investigate your opportunities! Call or e-mail us,
we will set up a convenient appointment, and within
an hour or less, you will know whether you wish to
pursue the matter further. If not, tell us so, and
we will go away, never to darken your door again!
We promise to never waste your time, and we try to
avoid wasting our own, as well.
What we don't do:
We don't try to sell you "consulting" services!
We consult on an hourly basis very rarely, and only
when a client insists. Our tools are the only thing
you normally pay for; we provide the necessary analysis,
recommendations, and training at no additional cost.
We believe very strongly in the model that suggests
we provide you with fishing tools and teach you
to fish, not just sell you a fish, so you can
buy another fish tomorrow.