| CHECKPOINT
360 DEGREE COMPETENCY FEEDBACK
The Profiles™ CheckPoint
360 Degree Competency Feedback™
System is a multi-rater feedback process that provides
managers and leaders with an opportunity to receive
an evaluation of their job performance from the people
around them – their boss, their peers, and the
people whose work they supervise. From this feedback,
managers can compare the opinions of others with their
own perceptions, positively identify their strengths,
and pinpoint the areas of their job performance that
could be improved.
This
assessment process is concerned with a manager’s
job performance in eight skill clusters and 18 universal
competencies, described as follows:
- COMMUNICATION
- Listens
to others
- Processes
information
- Communicates
effectively
- LEADERSHIP
- Instills
trust
- Provides
direction
- Delegates
responsibility
- ADAPTABILITY
- Adjusts
to circumstances
- Thinks
creatively
- RELATIONSHIPS
- Builds
personal relationships
- Facilitates
team success
- TASK
MANAGEMENT
- Works
efficiently
- Works
competently
- PRODUCTION
- Take
action
- Achieves
results
- DEVELOPMENT
OF OTHERS
- Cultivates
individual talents
- Motivates
successfully
- PERSONAL
DEVELOPMENT
- Displays
commitment
- Seeks
improvement
THE
PROCESS
Each participant completes an evaluation,
a process that takes about 30 minutes. They are guaranteed
anonymity (except for the “Boss”) and urged
to be honest and objective in their responses. Participants
may complete their assignments via the Internet or
by making their responses on a form, which is faxed,
to Profiles central scoring facility. Results from
all participants are compiled in a report that is
returned to the manager.
FULL
COLOR REPORT
CheckPoint Reports have colorful graphs
and charts as well as narrative descriptions of the
results to help the manager read, understand, and
effectively use the data for self-development. The
report has a special personal growth section that
coaches the manager and helps improve performance
in development areas.
The
CheckPoint
360 Degree Competency Feedback™
System is an effective managerial development system
that pays big dividends in improved performance.
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